Privacy policy

At De Tech Rules, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, services, or contact us.

1. Who We Are

Business Name: De Tech Rules
Address: 98 Chipperfield Road, Birmingham, B36 8BP
Email: info@detechrules.com
Phone: 07512627611

De Tech Rules is the data controller responsible for your personal information under this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through third-party payment providers)

b. Automatically Collected Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and interaction data (via cookies or analytics tools)

c. Communication Data

  • Messages sent through our contact form, email, or customer service channels

3. How We Use Your Information

We use your data to:

  • Process and deliver orders

  • Communicate about your purchases or enquiries

  • Provide customer support

  • Improve our products and services

  • Send marketing updates (only with your consent)

  • Prevent fraud and ensure website security

  • Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your information based on:

  • Contractual necessity – to complete purchases and provide services

  • Legitimate interests – for business improvement and fraud prevention

  • Consent – for email marketing or optional features

  • Legal obligations – such as tax or accounting requirements

5. Sharing Your Information

We do not sell your personal information.

We may share data with:

  • Trusted service providers (payment processors, delivery companies, IT services)

  • Legal authorities when required by law

  • Analytics or marketing tools (only if consent is given)

All third-party partners must follow strict data protection rules.

6. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve user experience

  • Analyse site traffic

  • Personalise content

You can manage or disable cookies in your browser settings.

7. Data Storage & Security

We store your information securely and take appropriate measures to protect it from:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

Only authorised personnel can access your data.

8. How Long We Keep Your Information

We keep your information only as long as necessary for:

  • Fulfilling orders

  • Legal requirements

  • Resolving disputes

  • Business operations

When no longer needed, your data will be securely deleted.

9. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to processing

  • Withdraw consent at any time

  • Request data portability

To exercise your rights, contact us at: info@detechrules.com

10. Children's Privacy

We do not knowingly collect personal information from anyone under the age of 16. If you believe this has occurred, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

De Tech Rules
98 Chipperfield Road
Birmingham, B36 8BP
Email: info@detechrules.com
Phone: 07512627611