Terms of service

Welcome to De Tech Rules. By accessing or making a purchase from our website, you agree to the following Terms and Conditions. Please read them carefully before using our services.


1. Company Information

Business Name: De Tech Rules
Address: 98 Chipperfield Road, Birmingham, B36 8BP
Email: info@detechrules.com
Phone: 07512627611


2. Acceptance of Terms

By visiting our website, placing an order, or using our services, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using our site.


3. Eligibility

You must be at least 18 years old to make a purchase. By placing an order, you confirm that all information provided is accurate and truthful.


4. Products and Descriptions

We strive to ensure all product information, images, and descriptions are accurate. However:

  • Product colours may vary slightly due to screen settings

  • Errors in pricing or descriptions may occur

  • We reserve the right to correct errors, update information, or modify content without prior notice


5. Pricing and Payments

  • All prices are listed in GBP (£).

  • Prices are subject to change at any time.

  • Payments must be made using the methods provided at checkout.

  • Orders are only confirmed once payment is successfully processed.

If a pricing error is discovered, we reserve the right to cancel or adjust the order and notify you accordingly.


6. Order Acceptance & Cancellation

We may refuse or cancel orders if:

  • Products are out of stock

  • Payment is not authorised

  • Fraudulent activity is suspected

  • Incorrect pricing or listing errors occur

Customers may cancel orders within 12 hours if the order has not yet been processed or shipped.


7. Shipping & Delivery

Shipping times are estimates and not guaranteed. Delays may occur due to:

  • Courier issues

  • Customs

  • Weather conditions

  • Holiday periods

De Tech Rules is not responsible for delays beyond our control.
Full details are provided in our Shipping Policy (available upon request).


8. Returns, Refunds & Exchanges

Our Refund & Return Policy applies to all purchases.

Customers must:

  • Request a return within 14 days of receiving the product

  • Return the item in original condition and packaging

Refunds, exchanges, and non-returnable items follow our published policy.


9. Warranty & Faulty Items

If an item is faulty or damaged upon arrival, contact us within 48 hours with photos or videos.

We may offer:

  • A replacement

  • An exchange

  • A refund

This does not apply to damage caused by misuse, wear and tear, or unauthorised repairs.


10. Limitation of Liability

De Tech Rules is not liable for:

  • Indirect or consequential losses

  • Loss of revenue, profits, or data

  • Damages caused by improper use of products

Our total liability for any claim shall not exceed the amount paid for the product involved.


11. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, which outlines how data is collected, used, and protected.


12. Intellectual Property

All website content—including images, text, designs, logos, and graphics—is the property of De Tech Rules. You may not copy, reproduce, distribute, or use any content without written permission.


13. Prohibited Activities

You agree NOT to:

  • Use the website for unlawful activities

  • Attempt to hack, disrupt, or interfere with the site

  • Copy or misuse content

  • Provide false information or impersonate another person


14. Third-Party Links

Our site may contain links to external websites. We are not responsible for:

  • Content on third-party sites

  • Their privacy practices

  • Their terms and policies


15. Changes to Terms

We may update or modify these Terms & Conditions at any time. Revised terms will be posted on this page with an updated date. Continued use of the site means you accept any changes.


16. Contact Information

For questions about these Terms & Conditions, please contact us:

De Tech Rules
98 Chipperfield Road
Birmingham, B36 8BP
Email: info@detechrules.com
Phone: 07512627611